First, break all the rules : what the world's greatest managers do differently
(Book)
Author
Contributors
Status
Burlington Public Library - Non-fiction
658.409 BUCKINGH
1 available
658.409 BUCKINGH
1 available
Description
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Copies
Location | Call Number | Status |
---|---|---|
Burlington Public Library - Non-fiction | 658.409 BUCKINGH | Available |
More Details
Format
Book
Physical Desc
271 pages ; 24 cm.
Language
English
Notes
Description
Companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But these well-intentioned efforts often miss the mark. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great front-line managers will suffer. The authors explain how the best managers select an employee for talent rather than for skills or experience how they set expectations for him or her -- they define the right outcomes rather than the right steps how they motivate people -- they build on each person's unique strengths rather than trying to fix his weaknesses and, finally, how great managers develop people -- they find the right fit for each person, not the next rung on the ladder. And perhaps most important, this research -- which initially generated thousands of different survey questions on the subject of employee opinion -- finally produced the twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover.
Citations
APA Citation, 7th Edition (style guide)
Buckingham, M., & Coffman, C. (1999). First, break all the rules: what the world's greatest managers do differently . Simon & Schuster.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Buckingham, Marcus and Curt. Coffman. 1999. First, Break All the Rules: What the World's Greatest Managers Do Differently. New York, NY.: Simon & Schuster.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Buckingham, Marcus and Curt. Coffman. First, Break All the Rules: What the World's Greatest Managers Do Differently New York, NY.: Simon & Schuster, 1999.
MLA Citation, 9th Edition (style guide)Buckingham, Marcus., and Curt Coffman. First, Break All the Rules: What the World's Greatest Managers Do Differently Simon & Schuster, 1999.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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