"If a library is to fulfill its mission to provide community engagement and cultural dialogue, then diverse, excellent cultural programming is the key. In Cultural Programming for Libraries, Deborah Robertson, director of ALA's Public Programs Office, shares time-tested strategies and practical, inspiring samples from first-rate programs across the country." "Librarians, staff, and volunteers will find practical how-to advice for creating a comprehensive...

Despite their natural kinship, very little has been written about libraries and their gardens, even though gardens have been an important part of the library landscape for more than a century. This book not only introduces library gardens into the professional conversation; it also celebrates the role of gardens in today's libraries. Many of these sites have won national as well as local awards, and all accomplish their goals successfully every day....

Does dealing with angry customers eat up staff time, increase stress at public service desks, and undermine morale? This work introduces the many causes and faces of anger as well as practical techniques for dealing with angry patrons. It covers handling frustration and confrontative behavior.

A library is an ever-changing organism. When done the right way, weeding helps a library thrive by focusing its resources on those parts of the collection that are the most useful to its users. This handbook takes the guesswork out of this delicate but necessary process, giving public and school library staff the knowledge and the confidence to effectively weed any collection, of any size. Going through the proverbial stacks shelf by shelf, Vnuk explains...